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Course Description

Students develop an understanding of the nature, design, and processes of effective teamwork as well as a practical skill set for team membership. Topics include the importance of teams; assessing a team’s experience and insights; building a balanced team; building a high-performance team; becoming a team member, follower, and leader; team building; team evaluation and accountability; observing team leadership skills at work; identifying and overcoming team dysfunctions; motivating team members and leaders; and developing intercultural teams.

Learning outcomes

  • Explain the strengths, weaknesses, and significance of work teams.
  • Describe organizational designs that facilitate work teams and discuss where and when teams can be used effectively.
  • Demonstrate a comprehensive knowledge and understanding of the theories underpinning work teams.
  • Discuss the different roles that team members assume in their team dynamics.
  • Identify the functional and dysfunctional team dynamics and their sources.
  • Design and implement a team development tracking instrument.
  • Identify and explain the team developmental phases experienced by their team.
  • Diagnose the dysfunctions in a team, and design and successfully implement corrective interventions.
  • Recognize and describe the four personality characteristics identified by the True Colors Personality and Temperament Instrument.
  • Appreciate the implications of their own personality characteristics and those of others.
  • Utilize their new team skills and knowledge in other areas of their life.

Course topics

  • Module 1: Foundations of Teamwork
  • Module 2: Team Development
  • Module 3: Becoming a Team Member
  • Module 4: Assessing Your Personality and Team Roles
  • Module 5: Building High-Performing Teams
  • Module 6: Teams: Putting It All Together

Required text and materials

Students are responsible for purchasing the required materials on their own:

  • Lencioni, P. (2002). The five dysfunctions of a team: A leadership fable. Jossey-Bass. Type: Textbook. ISBN:  9780787960759 / 9780787962807

Note: This item can be purchased directly from the following VitalSource link

Assessments

To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory project.

Case Study 1: Teamwork takes to the Sky: The Case of General Electric10%
Assignment 1: Foundations of Teamwork and Team Development20%
Assignment 2: Designing the Team20%
Case Study 2: Fostering Psychological Safety10%
Assignment 3: Reflective Journal10%
Mandatory Final Project30%
Total100%

Recommended requisite(s)

CMNS 1290

CMNS 1291

ORGB 2810

ORGB 2811

Exclusions

ORGB 3770

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Enrol now - select a section to enrol in

Section Title
Teamwork in Organizations
Section Schedule
Any Time (30 weeks duration)
Course Fee(s)
Canadian in BC/YT non-credit $837.62 Click here to get more information
Canadian outside BC/YT non-credit $946.70 Click here to get more information
International Student non-credit $1,661.15 Click here to get more information
Available for Credit
3 credits

Open Learning faculty member information

An Open Learning faculty member is available to assist students. Students will receive the necessary contact information at the start of the course.

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