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Course Description

This course examines the functional area of production and operations management as practised in the manufacturing industries. The course includes decision making, capacity planning, aggregate planning, forecasting, inventory management, distribution planning, materials requirements planning (MRP), project management and quality control. 

Learning outcomes

  • Explain the strategic importance, functions and productivity of manufacturing and service processes in a supply chain.
  • Develop forecasts for a company’s products.
  • Analyze and solve decision problems using decision making approaches under uncertain and risky conditions.
  • Identify and recommend an appropriate capacity management approach under changing demand.  
  • Interpret the nature of inventory costs and solve the single period fixed quantity inventory model to suggest lot sizes.
  • Recognize the importance of six sigma quality and apply the basic analytical tools of six sigma quality.
  • Examine manufacturing layouts and design a balanced assembly line for a product.
  • Develop a project plan and schedule, and assess project completion probabilities.
  • Apply simulation to model waiting lines in manufacturing and service operations. 

Course topics

  • Unit 1: Nature of Operations, Strategy, and Productivity
  • Unit 2: Forecast Analysis and Decision Making
  • Unit 3: Operations Management and Control: Inventory, Capacity, and Quality
  • Unit 4: Planning and Scheduling: Layout, Assembly Lines, Projects, and Waiting Lines

Required text and materials

Students are responsible for purchasing the required materials on their own:

  • Jacobs, F. R., & Chase, R. B. (2024). Operations and Supply Chain Management (17th ed.). McGraw-Hill. 
    Type: E-Textbook. ISBN: 9781266406294

Note:This item can be purchased directly from Campus eBookstore via Wolfie's Campus Store. 

Additional requirements

  • Camera

Assessments

Please be aware that should your course have a final exam, you are responsible for the fee to the online proctoring service, ProctorU, or to the in-person approved Testing Centre. Please contact exams@tru.ca with any questions about this.

To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory exam.

Assignment 1: Nature of Operations, Strategy, and Productivity 10%
Quiz 1: Units 1 and 2 10%
Assignment 2: Forecast Analysis and Decision Making 10%
Assignment 3: Operations Management and Control: Inventory, Capacity, and Quality 10%
Quiz 2: Units 3 and 4 10%
Assignment 4: Planning and Scheduling: Layout, Assembly Lines, Projects, and Waiting Lines 10%
Mandatory Final Exam 40%
Total 100%

Exclusions

  • SCMN 4310
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Enrol now - select a section to enrol in

Section Title
Introduction to Production and Operations Management
Section Schedule
Any Time (30 weeks duration)
Delivery
Online, self-paced  
Course Fee(s)
Canadian in BC/YT non-credit $548.39 Click here to get more information
Canadian outside BC/YT non-credit $657.47 Click here to get more information
International Student non-credit $1,661.15 Click here to get more information
Available for Credit
3 credits

Open Learning faculty member information

An Open Learning faculty member is available to assist students. Students will receive the necessary contact information at the start of the course.

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