BBUS 3631 - Open Communication: Effective

Course Description

This competency-based, paced course teaches the theories and strategies that sustain and foster effective communication skills for management. It provides students with the professional skills and knowledge to communicate successfully on many levels, including writing, speaking, conducting meetings, giving presentations and interpersonal dialogues, and using electronic media. Students are given the opportunity to work with various techniques to learn valuable communication tools to successfully support them in their managerial careers and personal lives.

Learning outcomes

• Increase your ability to communicate with intention.
• Develop effective listening skills.
• Practice your conversation skills to foster interactive dialogue.
• Develop facilitation strategies for getting results and building trust, plus giving and receiving support.
• Choose optimal communication channels and strategies.
• Improve your group communication skills to make effective presentations, facilitate useful meetings, and write clear communications.

Course topics

• Module 1: Opening Moves
• Module 2: Listen Up!
• Module 3: Genuine Conversation
• Module 4: Mediums for Your Messages
• Final Project: Bringing It All Together

Required text and materials

Students are responsible for purchasing the required materials on their own:

• Adler, R.B., Elmhorst, J., Communicating at Work . McGraw Hill Companies Inc. (2023) 13th ed.
  Type: Textbook. ISBN: 9781265226060 / 9781265608132

Note: This item can be purchased directly from the following VitalSource link.

• Solving Tough Problems: An Open Way of Talking, Listening and Creating New Realities. Kahane, A. San Francisco: Berrett-Koehler Publishers Inc. (2007).
  Type: E-textbook. ISBN: 9781576754641 / 9781605098975 / 9781576755372

Note: This item can be purchased directly from the following VitalSource link.

Assessments

To successfully complete this course, students must achieve a passing grade of 50% or higher on the overall course, and 50% or higher on the final mandatory project.

Prerequisites

Third-year standing is recommended. Strong working knowledge of computers or an introductory computer course is recommended.